Our Reviews
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My mother recently needed her central air and heating system replaced. She called around to several companies, but unfortunately, many of them gave her the runaround—likely taking advantage of the fact that she’s a woman who doesn’t speak English well. I was deeply upset by some of the quotes she received. For example, she currently had a 90,000 BTU furnace and a 2.5-ton AC unit, but one well-known company came in with a fancy laptop-generated spec sheet recommending only 35,000 BTUs—nowhere near what she actually needed. That just didn’t sit right with me.
Thankfully, I remembered my dear childhood friend Billy McManigal. We grew up together in North Hill, and one thing about people from the Hill—your word is your bond. I knew Billy was working with Blind and Sons, and I trust him completely. Even though he was on vacation at the time, he was kind enough to help right away. He gave me solid advice about what my mom needed and promised someone from the company would follow up. Sure enough, the very next day I received a call from their receptionist, and an appointment was set for that same day.
That’s when I met Lee Lora, the sales representative. Lee is wonderful—straightforward, honest, and incredibly knowledgeable. As we spoke, he could sense I was still a little hesitant. He took the time to break everything down for me in clear terms and answered every single one of my questions. His professionalism and empathy gave me the reassurance I needed to move forward with the installation. Lee made sure the install was scheduled for the following week.
Today was installation day, and everything went just as promised. I received a text bright and early from CJ, the installer, who was punctual and professional. He walked me through the entire layout and process. Later, Noah joined him, and together they made an excellent team. CJ is a top-notch technician—knowledgeable, courteous, and skilled.
This entire experience has been nothing short of exceptional. Blind and Sons has earned my full confidence and trust. Each of their team members brought skill, professionalism, and genuine care. They made my mother feel respected and valued—like she was one of their own. That’s how it should be.
As someone who owns multiple properties, I can honestly say I look forward to continuing my relationship with Blind and Sons. Sure, you might save a few bucks hiring an independent contractor, but when your loved one is on a fixed income, it’s not worth the gamble. You never know if that contractor will be around later when problems arise. With Blind and Sons, I know we’re covered—they offer a 10-year warranty that gives me peace of mind.
Thank you, Blind and Sons, for making this such an easy and positive experience.
Special thanks to my dear friend Billy McManigal—your help meant the world to both me and my mom.
Thank you CJ and Noah, you did a wonderful job.
Thank you Lee Lora, you’re a great salesman, and yes—you did make Billy a great boss (lol).
This turned out to be a truly wonderful day.
Thank you again, Blind and Sons.
The team of R.T., S.M and N.B did an amazing job. They literally worked their butts off, and their attention to detail was truly above the bar. I will be happy to pass along your contact information during conversation and show & tell. Appreciate your eagerness to be the first (and only) one to provide an estimate. No regrets here.
For the very positive, service person (A.G.) was excellent: locating the exact location of the plumbing leak within an upstairs bathroom wall, cutting an access opening with minimal damage to the tiled shower wall, and repairing the leak. He was also good at explaining the mechanics of the problem, keeping me posted on what he was doing and why.
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